Privacy Policy

When you visit or make a purchase from Her Era, we may collect information such as your name, billing and shipping address, email address, phone number, order and purchase information, payment-related information, and information you provide when contacting customer service.

We may also collect device, browser, IP address, and website usage information, along with your marketing and communication preferences.

Payment information may be processed securely by third-party payment providers. Her Era does not necessarily store your complete payment card information.

We may use your information to process and fulfill your orders, provide shipping and order updates, communicate with you about your purchases, respond to questions or customer service requests, process returns or refunds, and improve our website, products, and customer experience.

We may also use your information to detect or prevent fraud and unauthorized activity, send promotional emails or marketing communications when permitted, and comply with applicable legal and regulatory requirements.

We may share necessary personal information with trusted service providers that help us operate our business, including payment processors, shipping providers, website and e-commerce providers, analytics providers, and marketing services.

We do not sell your personal information for money. We may also disclose information when required by law or when reasonably necessary to protect the rights, property, or safety of Her Era, our customers, or others.

Our website may use cookies and similar technologies to remember your preferences, maintain your shopping cart, understand how visitors use our website, improve website performance, and support advertising or marketing activities.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some features of our website function.

If you sign up to receive promotional emails or other marketing communications, you may unsubscribe at any time by following the unsubscribe instructions included in those communications.

You may still receive non-promotional communications related to your orders, account, customer service requests, or other transactions.

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on where you live, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information. You may contact us to submit a privacy-related request.

Her Era is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

Our website may contain links to websites or services operated by third parties. Her Era is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, or legal requirements. Any updated version will be posted on our website with a revised effective date.